Safety, efficiency, looks and even home resale value can be influenced by the condition of your fireplace.
Over time dust, spiders and even minerals dissolved in the gas itself can block air or fuel and can result in many adverse conditions.
black buildup on glass and logs (a serious condition)
white film on glass (can become permanent)
poor blower/air output performance
plugged burners or pilot light
poor electrical connections
In 2003 after a decade of installing fireplaces and other appliances, we at Ember’s decided to exclusively service gas fireplaces as it appeared too many people were having trouble getting timely, professional repairs or cleanings.
This is all we do!
We don’t sell furnaces, air conditioners, barbecues or even gas fireplaces! This means you will not be pressured to replace your existing fireplace; we maintain and clean your investment.
Maintain and Clean
Perhaps your fireplace doesn’t look and perform as it did originally? Our trained service department will ensure you fireplace is clean and working just as the day it was installed.
We repair all fireplace makes and models. Be assured your family will be warm comfortable with the centerpiece of your home.
Flexible and Friendly
We space out our appointments, and we keep them on time so you can plan your day and don’t feel rushed.
Fully Licenced & Insured
We do offer friendly, polite, and timely advice and service along with a complete line of replacement parts for virtually all models of fireplace.
This almost always eliminates second calls, resulting in faster, less expensive and more convenient service for customers.
Phil was a very pleasant person and new everything about my gas fireplace. He fixed it at a great price and even... cleaned the glass inside, vacuumed the inside and made my fireplace look better than when he arrived. I would recommend him to anyone who wants someone who knows what they are doing and pricing is great....5 starread more
I had some fireplace issue ,I googled and call few places for the broken glass but no one knew how to deal with it... ,that was surprising any ways long story short luckily I call Phil ,he is an amazing person friendly and knowledgeable, he answered all my questions and went beyond to help me out . I had people work before charging extra and bad quality work but Phil works as if he is a family friend guiding me how to save money and best quality work,( fireplace had some more issues than just the glass change) .I would highly recommend him to anyone with fire place issues. Thanks Phil for all your help .sikanderread more
Recently moved into a new home in Durham Region, and I have never owned a gas fire place. I could though identify that... is was not properly maintained by the previous owner. Dirty, smelly, and just didn't seem to work right! I called Phil, and like the Batman of fire place cleaning, he rolled up with his partner, with all the tools you could ever need, and got to work. Respectful in not dirtying up the home while he did the dirty work, he spent 3 hours thoroughly and expertly disassembling, cleaning, and maintaining the unit. It was as if he wrote the book on the subject! Not to my surprise, the fireplace was a mess. Unbeknownst to me, the previous owners children had slid a bunch of CDs inside on the top of the fireplace unit, and the plastic had melted stiff to the metal! Most of his time was spent scraping this hardened rock-like substance off. He did his work with enthusiasm and humor, and we were in awe in how great the fireplace looked afterwards. The fire has become a crown jewel of our home decor. We'll be contacting you for annual maintenance and cleaning, Phil!read more
Philip took genuine care and time to ensure he delivers nothing but the best. He’s very friendly and knowledgeable,... and thoroughly answered all my questions. He’s our go to guy now. Thank you Philip.read more
Phil is amazing, serviced my fireplace, showed me pointers on how to keep it running good thru out the winter time, and... great customer service, Went above and beyond, and his prices are very good. Highly recommend Embers for your Gas Fireplace Services. Thank youread more
Excellent Service. My husband said that after the cleaning of the fireplace that this "looked better" than when the... builder installed it originally. I was very happy that I chose Embers for this service. The service is very professional, great care is taken to protect your carpets and you can see the "pride" that is taken with their work. Keep up the good job!read more